General Terms and Conditions
Terms of Sale
Terms of Service
Communications From Roll.nz
Questions Or Comments
Roll.nz is proudly NZ owned and operated by Chrissi Walker and Kevin Grimes. We have been passionate enthusiests and involved in the EUC community since well before Roll.nz was founded.
This website ("site") is operated by Roll.nz (referred to in these terms of sale as "we", "us or "our"). These terms of sale apply to your purchase of products and / or services via our site, as the context requires.
Please note that your use of this website constitutes your agreement to follow and be bound by these terms. This agreement is effective unless terminated by either you or Roll.nz, which you may do by contacting us at any time. If you fail to comply with any term or condition given below, please be aware that Roll.nz can deny you access to this site, without notice. Roll.nz reserves the right to change the terms that govern your use of this site at any time. The Roll.nz website is provided for the personal use of our customers. You are responsible for your use of this site, and may not authorise others to use the service. Roll.nz reserves the right to refuse any order you place with us. We reserve the right to limit or prohibit sales to resellers or distributors. In the event we cancel your order, we will notify you by contacting you via email/phone number provided at the time the order was made.
All material contained on the website located at www.Roll.nz (“Website”) (including but not limited to photos, text, visual and audio visual works and trade marks), the design of the Website, the appearance of the Website and the layout of the Website (together, the “Website Aspects”) is owned by or licensed to Roll.nz (unless otherwise acknowledged on the Website) and protected by copyright and trade mark laws of New Zealand and other countries. All modifications and improvements of the Website and the Website Aspects will be owned by Roll.nz.
Except as necessary for the use of the Website on your browser, or as permitted under the Copyright Act 1994 or other applicable laws, a Website Aspect may not be used, adapted, reproduced, uploaded to a third party site, framed, linked to, published, transmitted or distributed in any way without prior written consent from Roll.nz. You may not download, reproduce, publish, modify or otherwise use, in whole or in part, any of the content of this site without the express written consent of Roll.nz.
All the content, products and services described or depicted on this site are subject to change at any time. We may amend, add to, move or delete portions of this site without notice. The inclusion of any product or service on this site does not imply or warrant that these products and services will be available at any time. Roll.nz makes every effort to accurately display the attributes of our products. Occasionally there may be information on the site that contains inaccuracies or omissions. We reserve the right to correct these inaccuracies and/or omissions without notice. Please note that the actual colour of products you see on your screen will depend on your individual computer monitor. We cannot guarantee your monitor will display the colour of Roll.nz products accurately. We apologise for any inconvenience this may cause.
All pricing is correct at the time of publication. Roll.nz reserves the right to alter prices for any reason. If this should happen after you have ordered a product, you will be charged at the price that was valid at the time of ordering.
Pricing on the Roll.nz website is all in NZ dollars. Purchases made within New Zealand will include GST.
International orders will not include any taxes. Please be aware that you will be responsible for any applicable duties, taxes or other charges that occur when your products are delivered. It is your responsibility to ascertain and obey all local and international laws in regard to the possession, use and sale of any item from this site.
By using this website, you agree to defend, indemnify and hold Roll.nz harmless from any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of this site.
This site and all content, material and products of the site are provided on an ‘as is’ basis without warranties of any kind, either express or implied, including without limitation warranties of merchantability or fitness for a particular purpose. We assume no responsibility, and shall not be liable for any damages to, or viruses that may infect your computer, telecommunication equipment, or other property caused by, or arising from, your access to, use of, or browsing this site, or downloading of any materials from this site. Roll.nz shall not be responsible for any damages of any kind whatsoever related to your use of this site or products purchased through this site. You agree that your use of this site is solely at your own risk.
Roll.nz respects your privacy. To make your shopping experience easier for all of us, we need to collect information such as your name, email address and billing details so that we can process and fulfil your order, and contact you if needed.
Roll.nz may use this information to send email or regular mail to you about our products and services and promotions that may interest you. We may also review your information and the information of other customers to help us to analyse trends and purchasing patterns and preferences. We may share your information with third parties with whom we have partnered to offer payment and shipping services. Roll.nz will never sell or give out your information to anyone else. By using our site, you are agreeing to let us collect and use your information as described above.
In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we may on occasion supplement the Personal Information you submit to us with information from third-party sources. For example, we may supplement your contact information with address information provided by Postal or Courier Services or their agents to qualify your information and prevent errors in our database. We may supplement the information that we collect directly from you with information stored in third-party databases, such as demographic information or company information in order to make it more likely that any marketing communications we send will be relevant and of interest to you. You may find a list of any third-party sub processors that we use to process information here:
• Deutsche Post DHL Group
• New Zealand Post
• PayPal Holdings, Inc.
Updating Your Personal Information And Opt Out
Roll.nz only wants to communicate with you if you’re happy to hear from us.
If you’d prefer to "opt out" of receiving promotional emails and updates from Roll.nz, you can unsubscribe via:
• Clicking on the unsubscribe link included in all emails.
• Logging into our site and managing your email preferences at the bottom of our ‘My Account’ page.
• Informing us via our contact page.
The choice to opt out of and manage these communications is also available during the sign-up process.
In addition, we will still send you service-related emails including, but not limited to, account registration emails, order confirmation emails, shipping related emails, and emails automatically triggered by actions you took on the site.
Generally, you may not opt-out of these communications, which are not promotional in nature however if you wish not to receive them, you have the option of deactivating your account.
If you have any questions or concerns about this policy please do not hesitate to contact us. We’d love to hear from you.
Credit Card Details
All credit card payments are processed securely through the PayPal Payment Gateway. Roll.nz does not receive or store any credit card information on our servers.
Roll.nz uses electronic, physical and managerial safeguards to protect the security and privacy of your personal information. We use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server, check for the unbroken key or closed lock symbol in your browser. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. If you aren’t comfortable with the security of our online store, please feel free to contact us to place an order with us by email or telephone. Roll.nz will never request your password, user name, credit card information or any other personal information through email. If you receive an email that looks like it is from Roll.nz requesting personal information, please do not respond.
We will retain your information for as long as your account is active. Your information is needed to provide you services, or as required to fulfil our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services, please contact us. We will respond to your request within 14 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
What Cookies/Tracking Technologies Do We Use?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Roll.nz website.
If you do not understand any of the terms and conditions listed above, or if you have any questions or comments regarding these terms and conditions, please feel free to contact us.